Category Tools

Why ‘Just Put It in SharePoint’ Isn’t Document Management

Many of the jobs I’ve been at have SharePoint, which a very powerful tool for sharing information. Note that I said “sharing”, not “storing”. Because most companies seem to use SharePoint to dump all their files into, never to be…

When You’re Limited to Company Approved Software

Nothing makes me crazier than knowing there is a great tool out there that would really help me with my work, but I can’t install it because I don’t have admin rights, and requesting software that isn’t in our Software…

OneNote for Task Management. Really.

I am perpetually on the hunt for the perfect task management system. In my personal life, I’ve gone from Trello, to Todoist, and have currently landed on TickTick. But work is a different story. At work, I’m usually in a…

CMS: What You See is NOT What You Get

Warning: rant incoming. I have NEVER had a positive experience with a content management system (CMS). I kid you not – never. In fact, in some jobs, the CMS made my job objectively more difficult. Which makes no sense, because…

Building a Docs Dashboard

I did it. I FINALLY did it! I made a Document Governance and Effectiveness that actually provides useful information for our team to act on! It’s not perfect, but it’s a start, and I couldn’t have done it without my…

My Toolkit

Technical Writers aren’t just writers – we often have responsibilities like reporting, document management, document governance, etc. Which is why you need more than the tool you author with. Here’s the list of tools I’ve found myself using in almost…

In Defense of Microsoft Word

For awhile there, it seemed like you couldn’t ask a tool related question without getting a barrage of anti-Microsoft Word responses. Need help on a specific Word feature > GET RID OF WORD Advice about changing toolsets > WHATEVER YOU…