Category: Procedural

Workspaces, Sites and Teams

Introduction to key concepts, and how these tools work together. I was the only writer on this project (other than the reviewer). It involved SMEs from several teams, as well as requiring product positioning decisions from the Product Owner. It was created using docs as code.

Getting Started Guide

Takes the user through the complete process of launching a site. This was a brand new document, replacing several less comprehensive documents. It was created using docs as code. This required partnership with our Customer Support team, to better understand real-world implementation of our product.